Safe Hospitality


SAFETY DISTANCE

HAND SANITISING
FACE MASKS
THERMOSCANNER
PLEXIGLASS BARRIERS AT THE RECEPTION AND AT BAR
SANITIZATION OF COMMON AREAS TWICE PER DAY
DAILY SANITIZATION OF DORMITORIES
DAILY SANITIZATION OF PRIVATE ROOM (EXTRA)
LIMITED NUMBER OF PEOPLE PER AREAS
ONLINE CHECK IN
PAYMENT BY CREDIT CARD

 

 

Dear Guests,

if you have reached this page it means that you are ready for the next holiday in Palermo !!

For us it has always been fundamental to provide you with the best service available and to help you spend a wonderful holiday in total relaxation in our city, safety, comfort, cleanliness and hygiene have always been our priority, so in order to guarantee healthiness of the environment (given the current situation) we inform you that we have taken some precautionary measures, as required by current regulations.

> Please follow the information that we send in the confirmation email to make the check in online and please anticipate the photographs of the identity documents of all those who will stay with us.
This will make the check in operations easier, upon arrival we will ask you to show us the documents, in order to verify your identity, as required by current legislation. Prepayment, by credit card, is mandatory.

> The guest, not resident or domiciled in Sicily, according to the ordinance n. 24 of the President of the Sicily Region of 6 June 2020, must register on the website www.siciliacoronavirus.it

> The use of a mask face is mandatory for both our staff and guests. At the Reception and at the Bar you will find plexiglass panels to protect everyone’s health.

> Body temperature will be detected

> The presence of dispencers of sanitising gel for hands is guaranteed

> The interpersonal distance must be always respected, but it will not negatively influence on the interpersonal relationships. As matter of fact, it will be allowed in the common areas a limited and precise number of guests, in compliance with this rule.

> The cleaning and disinfection service of all spaces and of the linen at the disposal of the guests, are entrusted to leading companies in the sector equipped with the highest standards of safety and sanitation.

> Breakfast, on request from 8:30 to 10:00 h, it will able to be consumed also in the room.

Information on measures to prevent and contain the spread of COVID-19

In order to protect people’s health within accommodation facilities, and guarantee the safety of the environment, we inform you that we have taken some precautionary measures.

Entry is not allowed in the event that:

> you tested positive for Covid-19 or are in the period of an enforced quarantine;

> you have been in contact with a case of Covid-19 in the last 14 days, or if you are coming from WHO designated risk areas;

> you have a temperature (starting from 37.5°C) or other flu symptoms.

If these symptoms start after entering the facility, you must promptly inform the company manager, taking care to stay at an appropriate distance from other people, and notify the doctor and the health authority.

By entering the facility, you undertake to comply with all the provisions of the Authorities and the rules of the company, and in particular to keep social distancing, wear a face mask when necessary and observe correct hygiene behaviour.

We are looking forward to host you!